Data drill-through isn't working
One of the most popular features of our dashboards is the ability to
drill into the underlying MLS listing data. If you've already reviewed the FAQ on how to do this, and are still having problems, here are some additional tips for troubleshooting.
- Make sure you're using a dashboard where drill-through is enabled. Generally speaking, any dashboard that's posted on a website where non-MLS members have access to it is considered "public", and does not have drill-through enabled.
- Your mouse must be positioned on a data point. This can be a metric (number), a column on a chart, or a point value on a line chart. It will not work on the comparison percentage.
- It requires a quick double-click of your mouse. Not clicking fast enough is most often the cause of trouble.
- If you get to the pop-up box and it's empty, it could be that you just need to wait a few moments for it to completely load. This can happen if you're trying to view a large dataset.
- If you've waited and it still doesn't load, you may need to clear your browser cache, although sometimes just closing and re-opening your browser will work.
- Trying an alternate browser may also work. At the very least, using a different browser can show whether the issue is on the client computer side (you, the user), or the server side (Domus).
Related Articles
How to access the MLS Listings in an analysis (Data Drill-through)
Learn how to access the MLS listings which went into each calculation, also known as data drill-through. This feature is typically available in all non-public, member only dashboards.
Using Pricing Insights
Pricing Insights creates a visual price analysis of a market. This tool will help you narrow in on the right price for new listings quicker based on the overall market, and show your buyers where the properties they're interested in are situated ...
Defining quadrants on Pricing Insights
When using Pricing Insights, you may have noticed that the chart area is segmented into 4 distinct quadrants, defined by the black intersecting lines. The horizontal black line is set at the median sold price of the market defined by the filters. ...
Which Dashboard should you use?
We have a framework called "Bite, Snack, Meal". The idea is that you only want to provide the end user with the amount of data that they can easily "digest." A Bite is a the smallest piece of information or a highlight, like the median price for a ...
Dashboard troubleshooting
Dashboard doesn't load correctly All Domus dashboards are web applications which are delivered through URLs. As such, they rely on an active internet connection to work. So if your internet goes out or massively slows down, the dashboards won't load. ...