Troubleshoot a Dashboard on Safari

Troubleshoot a Dashboard on Safari

If you're using Safari, and the dashboard you're trying to view won't open, you probably need to change some settings.  Safari's built-in pop-up blocker can cause problems in both displaying a dashboard and in preventing the drill-through pop-up box from opening.  To solve this, you'll need to disable the pop-up blocker.
  1. Open Safari
  2. In the top right of the window, click on the settings icon.
  3. In the drop-down menu, uncheck Block Pop-Up Windows.

    • Related Articles

    • Printing using Safari

      For as much as we love Apple products (and we really do!), Safari makes us sad because it doesn't play nice with printing.  While Domus dashboards have their own 'print' button, that function relies on the printing capabilities of whichever browser ...
    • Dashboard troubleshooting

      Dashboard doesn't load correctly All Domus dashboards are web applications which are delivered through URLs. As such, they rely on an active internet connection to work. So if your internet goes out or massively slows down, the dashboards won't load. ...
    • Which Dashboard should you use?

      In the world of data and statistics, we have a framework called "Bite, Snack, Meal". The idea is that you only want to provide the end user with the amount of data that they can easily digest. The Bite is a the smallest piece of information or ...
    • Dashboard reverts to a login screen

      If you like to keep multiple tabs open on your browser, you may find that the tab with your member dashboard reverts to a login screen that looks similar to this: This happens because each dashboard has a 1-hour expiration due to inactivity.  You've ...
    • How to Export a dashboard to PDF

      If you like to email documents to clients, or post them online to download, a PDF is a great way to do that.  In order to generate a PDF of a dashboard, you'll use the Print function.  When the print window opens, use the Destination drop down to ...