General FAQ
Travel back in time with stats
Great Scott! Did you forget to send stats to a client and they want to see a prior month? Or maybe you're just interested in doing some analysis on what the market was doing last summer. Whatever the case, you can use several different dashboards to ...
What's a metric indicator line?
In a few of our dashboards, you'll find a "Metric Indicator Line." This line is a visual cue to show the value of the selected month metric, as compared to the trend of that metric over time. This allows you to quickly glance at the trend line and ...
What it means when the chart vertical axis shows duplicate small numbers
Have you ever seen a chart that looks like this? If so, don't worry, the chart isn't wrong. Look closely and you'll see that even though the y-axis repeats the numbers, the pop-up on the chart is correctly showing the number of listings for that ...
Why dashboards don't always show the same month of data
If you find yourself looking at two different dashboards, and one of them shows the prior month while the other shows the month before that, then it's probably the first week of the month. And you're probably looking at one of the public dashboards ...
The many faces of Days on Market (and why it may be different than your MLS)
Days on Market (DOM, for short) has a different definition depending on who you ask. At a high level, the MLS calculates the number of days on market, usually starting with the listing date, and ending on either the contract date or the close date. ...
Why aren't all the subdivisions in the filter list?
If your dashboard contains a filter for subdivision, you may notice that not all the subdivision names are included. This usually stems from the fact that there can be THOUSANDS of subdivision names in the MLS. Often times, the field that captures ...
Why is Price per SqFt down when the Sold price is up?
In another episode of data is weird, you may come across a situation where the median sold price is up one month while the sold price per square foot is down. While it's not intuitive, that does happen. It has to do with the product mix. For example, ...
How the overall median close price can be up when individual area prices are down
Have you come across a situation where the overall median sold price is up, but the sold prices by geographic areas are down? Well, sometimes data looks weird, even when it's correct. This is one of those cases. The issue is rooted in the definition ...
LiveLink not available error message
Did you see the below message? Not to worry. There are only a couple reasons you might get this error. The most likely explanation is that you were viewing the dashboard, and then left the tab open and you walked away from your computer. If more than ...
Home Affordability Index explained
The Home Affordability Index (HAI), as defined by NAR, measures whether or not a typical family earns enough income to qualify for a mortgage loan on a typical home based on the most recent price and income data. In selected markets, we calculate the ...
How to run stats for an area without polygon maps
When conducting a home search, the ability to draw a custom polygon map can be a useful tool. After you've done that, you may want to draw that same map on your stats solution to understand the economics of that area. But that's a mistake. At a very ...
Dollars per acre for Land property types
If your dashboards contain Land as a property type, then there will be metrics called "Sold Price per Acre" ( or $/Acre). To view this metric, you must choose Land, and only Land, from the Property filter. On the Infographic and Market Review ...
Slider filters don't work on Safari on iPad
When using an iPad to access a dashboard with slider filters, like price range, you may encounter a problem when you are using Safari as your browser. This is likely because Safari is trying to use the "Desktop" version of the dashboard website ...
Why is MSI overall higher than any single price bucket?
Eagle-eyed agents may see that sometimes the Months Supply of Inventory (MSI) for a total region, as defined by the time series, is greater than (or smaller than) the MSI for any of the different price buckets in the Price Distribution chart. It's ...
How to merge PDF documents
There's several reasons you might want to merge PDF documents together to create a package. Maybe you have pages from different programs, maybe you're building a monthly report package. There's another document here on exporting a Domus Analytics ...
Line charts vs Bar charts
Sometimes we're asked "can I switch between line chart and a bar chart"? No, you can't. The reason is that they show different things. From a data visualization standpoint, there is a right and wrong answer to which chart should be used and ...
Why does the dashboard keep scaling down in size?
Domus dashboards are designed to scale up or down to whatever size frame, window, or screen they are given. This means that the smaller the screen you're using (like a phone or min-tablet), the harder it will be to use the dashboards. Stats really ...
Troubleshoot a Dashboard on Safari
If you're using Safari, and the dashboard you're trying to view won't open, you probably need to change some settings. Safari's built-in pop-up blocker can cause problems in both displaying a dashboard and in preventing the drill-through pop-up box ...
Dashboard reverts to a login screen
If you like to keep multiple tabs open on your browser, you may find that the tab with your member dashboard reverts to a login screen that looks similar to this: This happens because each dashboard has a 1-hour expiration due to inactivity. You've ...
Why can I only select 1 property type on Pricing Insights?
On all of the dashboards except for Pricing Insights, you can select multiple property types at once. Pricing Insights is meant to give you a hyper-specific analysis for a particular property, more like a CMA, in order to determine the best price ...
Default values on Pricing Insights
Recently, someone asked how the default values on Pricing Insights were determined. They were referring to these boxes at the top of the dashboard. When the dashboard first loads, a median sold price is calculated based on the selected filter ...
Why use a 13 month time period?
Market Review displays a 13-month spark line for each metric. If you're wondering why it isn't just set to one year, you're not alone. The first thing to understand is that metrics are only interesting in relation to something else. If you read a ...
How to zoom in on a chart
Much like you zoom in on a map, there are times when you may want to zoom in on a chart. Maybe you're viewing a chart with a long time history, but you only want to view or share a shorter period of time. Maybe you're looking at a price ...
The size of the drill-through pop-up window is too big
If you try to use the drill-through feature on any of the Member dashboards, you may come across a situation where the pop-up window is too large to be useable. This happens if you've changed the zoom on your browser. The dashboard itself will not ...
How to Export a dashboard to PDF
If you like to email documents to clients, or post them online to download, a PDF is a great way to do that. In order to generate a PDF of a dashboard, you'll use the Print function. When the print window opens, use the Destination drop down to ...
The hierarchy of geography filters
When you think about market stats, geography is one of the first things that comes to mind. Depending on the dashboard you're using, you may have one or more geography filters. If there is more than one, then those filters work slightly different ...
The Difference between "Public" and "Member" dashboards
If you're curious about the difference between "Public" dashboards and "Member-Only" dashboards, you've come to the right place. Our solution is a collection of dashboards from simple and high-level to detailed and complex. The simpler dashboards ...
Defining quadrants on Pricing Insights
When using Pricing Insights, you may have noticed that the chart area is segmented into 4 distinct quadrants, defined by the black intersecting lines. The horizontal black line is set at the median sold price of the market defined by the filters. ...
Updated way to Print a Dashboard
The way to print Domus dashboards is changed in April 2022. Previously, there was a small icon that looked like a printer in the top right corner. For technical reasons too boring to go into, the icon is moving to the bottom right corner. It will ...
Creating Branded Stats
Whether it's for an email campaign, posting on social media, or handing out at an open house, it's nice to have stats with your own branding information on them. While you can sign up for a custom infographic for that purpose, there are lots of ways ...
Data drill-through isn't working
One of the most popular features of our dashboards is the ability to drill into the underlying MLS listing data. If you've already reviewed the FAQ on how to do this, and are still having problems, here are some additional tips for troubleshooting. ...
Printing using Safari
For as much as we love Apple products (and we really do!), Safari makes us sad because it doesn't play nice with printing. While Domus dashboards have their own 'print' button, that function relies on the printing capabilities of whichever browser ...
Troubleshooting data export
On the member-only dashboards, data drill-through is a feature. From here, you have an option to export the data, as seen below. Typically, the downloaded xls can be found either in the bottom bar of your browser window, or in your default ...
Choosing Median vs Average for metrics
Some stats programs give the user the choice between using Median or Average aggregations for metrics. Domus typically does not offer that choice, and the reason is simple. The decision to choose between Median and Average for any aggregation is ...
Posting on Facebook
Posting market statistics on Facebook is a great way to engage clients and generate leads. Depending on what you're posting, there are different ways to optimize the level of engagement you'll get from your users. Direct URL Posting If you've ...
Share a market stats image from a mobile device
If you find yourself away from your office and need to share some stats with a client on the go, just use your mobile phone. First, use a browser app to access the dashboard of your choice. Once you've filtered down to the market segment you're ...
Print Orientation (Landscape vs Portrait)
Most of the dashboards have a native Landscape orientation, sized to 8.5x11. We use code in our css to "force" the browser to print that way, but not all browsers listen to us. The css hasn't been accepted as the current standard yet, so it's ...
Data Refresh Schedule
We pull data every night after business hours. Each dashboard, with the exception of Pricing Insights, will still only display data through the last full calendar period, be it week, month, or quarter. This means that any late data entries are added ...
System Maintenance Schedule
We're always working on new, cool enhancements to our dashboards that usually don't result in any downtime to user access. However, we do perform some maintenance on a regular schedule. These occur at midnight Pacific Daylight Time, and system ...
Sharing stats with clients and prospects
There are several ways you can share market statistics information with your clients and prospects. Note that some of these suggestions link to other Knowledge Base articles with additional information. Do a live walk-through of stats with your ...
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